Welcome To ICAE

The Insurance Consumer Affairs Exchange (ICAE) is a not-for-profit organization. Since 1976, ICAE has provided a forum to share and resolve concerns, and an opportunity for the exchange of information, ideas and experience among representatives from business, government and consumer organizations regarding all lines of business.

2014 Fall Catalyst

  • Waves of Change: Oceans of Opportunities
  • Designing a customer experience that’s Beyond WOW
  • Supplemental Insurance: Towing the Line
  • Case Studies—are you smarter than other consumer affairs professionals?
  • Fraud: Opportunity and challenges
  • Cybersecurity: Not if, but when
  • Journey to Market Conduct
  • P&C Breakouts: Your challenges—Your best practices
  • Life/Health Breakout sessions: Your challenges—Your best practices
  • Regulator Showcase
  • Complaints: Providing Opportunities for Change
  • Goodbye for now
  • General Images 2014
  • News and Views


    The Big Reveal—the Big Easy – October 23-26, 2016                                   

    ICAE 2014-2016 Officers Elected

    The ICAE membership has elected officers for the term June 1, 2014 – May 31, 2016.

    Exchange Sponsor Opportunities

    Interested in becoming a sponsor for this year’s Exchange? Vendors check out the opportunities! Members check out the opportunities! 

    Thanks to our 2015 Vendor Sponsor - Eccentex


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