Conference Agenda Fall 2023
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Exchange Agenda
| Sunday, September 25, 2022 | |
| 5:30 – 7:00 p.m. | Welcome Reception for all ICAE Registrants |
| Monday, September 26, 2022 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 8:45 a.m. | PRESIDENT’S ADDRESS & ICAE WELCOME Susan Hatfield, ICAE President, Nationwide |
| 8:45 – 9:15 a.m. | WELCOME TO PENNSYLVANIA – Joan Olson, Vice President, Swiss Re – ICAE Past President
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| 9:15 – 10:30 a.m. | COMMISSIONERS PANEL DISCUSSION – Commissioners: Michael Chaney, State of Mississippi; Michael Causey, North Carolina Commissioner of Insurance; Katie Johnson, for Commissioner Scott White, Virginia BOI; Mark Fowler, Acting Commissioner, Alabama DOI; Moderator: Andy Case, Consumer Director, Mississippi Insurance Department |
| 10:30 – 10:45 a.m. | Networking Break |
| 10:45 – 12:00 a.m. | KEYNOTE ADDRESS: – Patrick Devlin, Liberty Mutual Insurance |
| 12:00 – 1:15 p.m. | LUNCH |
| 1:15 – 2:15 p.m.
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KEYNOTE ADDRESS CONTINUES: – Interactive Presentation – Patrick Devlin, Liberty Mutal Insurance
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| 2:15 – 2:30 p.m. | NETWORKING BREAK |
| 2:30 – 4:30 p.m.
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CONSUMER DATA PRIVACY PANEL – Lois Alexander & Jennifer McAdam (NAIC); Katie Johnson, Virginia BOI; Gary Sullivan & Bob Woody, APCIA; Amy Mushahwar, Alston & Bird, LLP; Facilitator: Dr. Brenda Cude, Professor Emeritus, University of Georgia |
| EVENING FREE | Free Evening – Enjoy Hershey |
| Tuesday, September 27, 2022 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 9:30 a.m. | CYBERSECURITY PRIVACY RIGHTS AND ETHICAL FRAUD INVESTIGATIONS – Matthew Smith, Coalition Against Insurance Fraud |
| 9:30 – 10:15 a.m. | CATASTROPHES – JOHN ZILMER, ZURICH |
| 10:15 – 10:30 a.m. | Networking Break |
| 10:30 – 11:30 a.m. | SPEED NETWORKING WITH REGULATORS – Dusty Smith, Alabama DOI; Hadiya Swann, North Carolina DOI; Michelle McNamee, Virginia DOI; Sheila Williams, North Carolina DOI, Loren Martin, Virginia DOI |
| 11:30 – 12:15 p.m. | SOCIAL INFLATION & LEGISLATIVE CHANGES TO VERDICTS– JD Keister, of the law firm McAngus Goudelock & Courie |
| 12:15 – 1:30 p.m. | Lunch |
| 1:30 – 3:00 p.m. | CASE STUDIES – Panel Discussion representatives Moderators: Adam Stanhope, Senior Compliance Consultant, The Hanover; Jackie Smiley, Compliance Manager Annuity Division, Great American Insurance Group – ICAE Treasurer |
| 3:00 – 3:30 p.m. | Networking Break |
| 3:15 – 4:45 p.m. | BREAKOUT SESSIONS: LIFE & HEALTH BREAKOUT – Ballroom Facilitators: Kristi Colbert, Manager, SureBridge – ICAE Vice President; Rochelle Walk, Sr. Consumer Relations Specialist, Swiss Re PROPERTY & CASUALTY BREAKOUT – Facilitators: Krista Young, Managing Consultant, Consumer Affairs, Liberty Mutual; Regina Bourne, Compliance Consultant, Travelers |
| 5:30 – 9:00 p.m. | Tuesday Evening Event – Troeggs Brewery |
| Wednesday, September 28, 2022 | |
| 7:30 – 9:00 a.m. | REGULATOR MEETING & BREAKFAST – |
| 7:30 – 8:30 a.m. | ICAE MEMBER BREAKFAST – Ballroom |
| 8:30 – 9:00 a.m. | ICAE MEMBER BUSINESS MEETING |
| 9:00 – 10:30 a.m. | ASK THE REGULATORS & COMPANY REPS – PANEL – Kathy Shortt, North Carolina DOI; Ryan Blakeney, Mississippi DOI, Shaun Johnson, Brighthouse Financial; Rachelle Malone, Shelter Insurance; Facilitator: Jim McNally, Travelers – ICAE Secretary |
| 10:30 – 11:45 a.m. | COMPLAINT TOPICS & TRENDS -Andy Case, Mississippi DOI; Dusty Smith, Alabama DOI; Deidre Backues, Shelter Insurance; Matt Stiles, Equitrust; Facilitator: Becca Donegan, Erie Insurance |
| 11:45 – 12:00 p.m. | ICAE 2024 Exchange Preview & Closing Address Susan Hatfield, ICAE President, Nationwide |
