Conference Agenda Fall 2021

 

Insurance Consumer Affairs Exchange
Engaging Consumers with a Dose of Southern Hospitality

ICAE Annual Exchange – Agenda

October 17-20, 2021
Savannah Riverfront Marriott, Savannah, Georgia


Exchange Agenda

Sunday, October 17, 2021
5:30 – 7:00 p.m. Welcome Reception for all ICAE Registrants
Monday, October 18, 2021
7:30 – 8:30 a.m.    Continental Breakfast
8:30 – 8:45 a.m. PRESIDENT’S ADDRESS & ICAE WELCOME
Susan Hatfield, ICAE President, Nationwide
8:45 – 9:15 a.m. WELCOME TO Georgia
Steve Manders, Georgia Deputy Commissioner of Insurance
9:15 – 10:15 a.m. COMMISSIONERS PANEL DISCUSSION – Commissioners: Michael Chaney, State of Mississippi; 
Michael Causey, North Carolina Commissioner of Insurance;  Scott White, Virginia Commissioner; Steve Manders, Georgia Deputy Commissioner of Insurance
Moderator: Andy Case, Consumer Director, Mississippi Insurance Department
10:15 – 10:30 a.m. Networking Break
10:30 – 11:15 a.m. KEYNOTE ADDRESS: PRIVACY, CONSUMER EXPECTATIONS – Dr. Brenda Cude, Professor Emeritus, University of Georgia
11:15  – 12:00 p.m. KEYNOTE ADDRESS CONTINUES:  Dr. Brenda Cude, Professor Emeritus, University of Georgia, 
12:00 – 1:15 p.m.

 

LUNCH
 
1:15 – 2:15 p.m. REGULATORY CHANGES AFFECTING CONSUMER SENTIMENTS – Bob Hartwig, President, Insurance Institute
2:15 – 3:15 p.m.

3:15 – 3:30 p.m.

MICHAEL NEWMAN – INSURANCE INSTITUTE FOR BUSINESS & HOME SAFETY

Networking Break

3:30 – 4:30 p.m. SOCIAL INFLATION & LEGISLATIVE CHANGES TO VERDICTS– JD Keister, of the law firm McAngus Goudelock & Courie
EVENING FREE Free Evening – Enjoy Savannah
Tuesday, October 19, 2021
7:30 – 8:30 a.m. Continental Breakfast
8:30 – 9:30 a.m. FRAUD –  Ross Silverman, Kattan Firm, Coalition Against Insurance Fraud
9:30 – 10:15 a.m. PRIVACY PANEL – Jennifer McAdam, NAIC    MODERATOR: Lois Alexander, NAIC  
10:15 – 10:30 a.m. Networking Break
10:30 – 11:45 a.m. PANDEMIC PANEL DISCUSSION – Kristi Colbert, SureBridge; Regina Bourne, Travelers; Krista Young, Liberty Mutual; Rochelle Walk, Wilton Re
11:45 – 12:15 p.m. STEVE BODGE, NATIONWIDE – PRIVACY ISSUES/WORKPLACE SAFETY
12:15 – 1:30 p.m. Lunch
1:30 – 2:15 p.m. CASE STUDIES – Panel Discussion representatives
Moderators: Adam Stanhope, Senior Compliance Consultant, The Hanover; Jackie Smiley, Compliance Manager Annuity Division, Great American Insurance Group 

2:15 – 3:15 p.m.  
3:15 – 3:30 p.m. Networking Break
3:30 – 4:45 p.m. BREAKOUT SESSIONS:
LIFE & HEALTH BREAKOUT – Ballroom

Facilitators: Kristi Colbert, Manager, SureBridge; Joan Olson, Vice President, Swiss Re
PROPERTY & CASUALTY BREAKOUT – 
Facilitators: Krista Young, Managing Consultant, Consumer Affairs, Liberty Mutual; Regina Bourne, Compliance Consultant, Travelers
5:30 – 9:00 p.m. Tuesday Evening Event – Savannah Riverboat Cruise 
Wednesday, October 20, 2021
7:30 – 9:00 a.m. REGULATOR MEETING & BREAKFAST – 
7:30 – 8:30 a.m. ICAE MEMBER BREAKFAST –  Ballroom
8:30 – 9:00 a.m. ICAE MEMBER BUSINESS MEETING
9:00 – 10:15 a.m. ASK  THE REGULATORS & COMPANY REPS – PANEL

 

10:15 – 11:45 a.m. Joelle Murchison – Diversity & Inclusion – Interactive Presentation
11:45 – 12:00 p.m. ICAE 2022 Exchange Preview & Closing Address
Susan Hatfield, ICAE President, Nationwide

 

 

Print This Print This Email This Page Email This Page
| Home | Join | Members | Publications | Events | Contact Us |
Insurance Consumer Insurance Exchange © 2021
P.O. Box 892, New Hyde Park, NY 11040, Phone: 847.991.8454
Website by Marcy Design