Fall 2003 Conference Highlights

Sanibel, FL—September 2003

Title
Working in a Paperless Environment
Marta Arrington, director of consumer services, Florida Department of Financial Services
From Andrew to the WTC – Have We Learned?
William E. Bailey, Ph.D., J.D., CPCU
Special Counsel, Insurance Information Institute
Guarding the Castle
L. Kim Estrada, MBA, JD
Compliance Support Manager
Health Care Trends amp; Health Insurance Companies
Kathy Ashby Merry, Vice President & General Manager
Service Operations, Southeast Region
Anthem Blue Cross and Blue Shield
TakeThe Summit!
Kathy Ashby Merry, Vice President & General Manager
Service Operations, Southeast Region
Anthem Blue Cross and Blue Shield
What’s New in Vehicle Safety?—An IIHS Update
Stephen Oesch, Insurance Institute for Highway Safety
Coordinating Financial and Market Conduct Oversight
Danny Saenz, CFE, Deputy Commissioner
Financial Analysis and Examinations
Texas Department of Insurance
Managing Integrity — Supervision in a Sea of Change
Dennis V. Westgard
New York Life Insurance Co.
Conference Pictures
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