Fall 2009 Conference Highlights

St. Louis, MO — October 2009

Size Title Format
1.2MB The Opportunity for Health Reform
Richard Ramsay, VP-State Advocacy, America’s Health Insurance Plans (AHIP)
PDF Document
2.2KB Meeting Consumer Needs During Tough Economic Times
Brenda Cude, Professor – Department of Housing & Consumer Economics, University of Georgia
PDF Document
328KB The Insurance Marketplace Standards Association (IMSA)
Brian Atchinson
, President & CEO, IMSA
PDF Document
291KB Gerontologists Creating Business Solutions
Stephanie Chappell
, Corporate Gerontologist, The Hartford
PDF Document
291KB Insurance Needs of Older Consumers
Ryan Wilson, Strategic Policy Advisor, Public Policy Institute, AARP
PDF Document
44KB STOLI/IOLI Marketing Programs
Jean E. Philipp
, Sr. Investigator, MetLife
PDF Document
45KB Current Consumer Marketing Concerns
Kimberly A. Shaul, J.D.
, Deputy Commissioner, Wisconsin Office of the Commissioner of Insurance
PDF Document
3.7MB Tips For Improving Your Listening Skills & Controlling Your Listening Environment
Walter Waggoner
, Sr. Special Agent, National Insurance Crime Bureau (NICB)
PDF Document
2.1MB Thinking Outside the Black Box
Glen Daraskevich
, Sr. Vice President, Karen Clark & Company
PDF Document
625KB Colorado’s Consumer Complaint Reconciliation System
Dayle Axman
, Supervisor-L&H Consumer Affairs Section, Colorado Division of Insurance
PDF Document
Conference Pictures
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