Fall 2009 Conference Highlights

St. Louis, MO — October 2009

Size	Title	Format
1.2MB	The Opportunity for Health Reform Richard Ramsay, VP-State Advocacy, America’s Health Insurance Plans (AHIP)	PDF Document
2.2KB	Meeting Consumer Needs During Tough Economic Times Brenda Cude, Professor – Department of Housing & Consumer Economics, University of Georgia	PDF Document
328KB	The Insurance Marketplace Standards Association (IMSA) Brian Atchinson, President & CEO, IMSA	PDF Document
291KB	Gerontologists Creating Business Solutions Stephanie Chappell, Corporate Gerontologist, The Hartford	PDF Document
291KB	Insurance Needs of Older Consumers Ryan Wilson, Strategic Policy Advisor, Public Policy Institute, AARP	PDF Document
44KB	STOLI/IOLI Marketing Programs Jean E. Philipp, Sr. Investigator, MetLife	PDF Document
45KB	Current Consumer Marketing Concerns Kimberly A. Shaul, J.D., Deputy Commissioner, Wisconsin Office of the Commissioner of Insurance	PDF Document
3.7MB	Tips For Improving Your Listening Skills & Controlling Your Listening Environment Walter Waggoner, Sr. Special Agent, National Insurance Crime Bureau (NICB)	PDF Document
2.1MB	Thinking Outside the Black Box Glen Daraskevich, Sr. Vice President, Karen Clark & Company	PDF Document
625KB	Colorado’s Consumer Complaint Reconciliation System Dayle Axman, Supervisor-L&H Consumer Affairs Section, Colorado Division of Insurance	PDF Document

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Conference Pictures