Spring 2009 Roundtable Highlights
Mayfield Village, OH – April 2009
| Size | Title | Format |
| 3MB | Surviving the Perfect Customer Care Storm: Let the Voice of the Customer be Your Guide Scott M. Broetzmann, President & CEO, Customer Care Measurement and Consulting |
PDF Document |
| 31KB | Summary of Customer Care Practices – Positives and Negatives Scott M. Broetzmann, President & CEO, Customer Care Measurement and Consulting |
PDF Document |
| Title |
| Conference Pictures |
