Exchange evening event: Dinner at Knibbe Ranch
Many of us were raised on the TV show, Dallas; some of us actually know who shot JR. Whether attendees were raised on a ranch or first-time visitors, the evening at the Knibbe Ranch provided thrills, chills (no spills) and just plain fun. Take a look at the Knibbe Ranch photo journal:

Everything is BIG in Texas, REAL BIG. The Knibbe Ranch, now at a mere 1,000 acres, provided a warm Texas welcome for Exchange attendees and guests. From the first moment, through all activities, an award-winning barbeque and dance instructions, the outing at Knibbe was all things Texas—and attendees were utterly enchanted with the experience.

Stepping off the bus at the ranch, attendees found a whole new world from the city of San Antonio—this is ranch living. Those brave enough jumped on the steer (yes, it’s alive). Loren White, Virginia Bureau of Insurance, actually looked like she was having fun (not everyone managed a smile—the steer is not only a long horn, a LONG way up…).

Before dinner, Knibbe Ranch took us on a hayride around the ranch, complete with a demonstration on how Native Americans used the land for buffalo hunting. No actual buffalo were killed, but the spear-throwing demonstration was extremely impressive.

Proving that ICAE membership is something special, former member John Cloyd provided the musical entertainment. Let’s just say he was FANTASTIC (and that’s not just BIG talk—this guy was amazing he gave us everything from Jimmy Buffett to Mick Jagger).
Catalyst Briefs
- President’s welcome
- Texas welcome
- Remembering the Customer: Dealing with difficult situations—setting the stage
- Dealing with difficult situations—putting it all together
- Market Conduct Triggers: Panel discussion
- Disasters—responding to the customer
- Communicating health insurance—a consumer perspective
- Texas Department of Insurance (TDI) Stakeholders’ Project or…how TDI works to help consumers interpret complaint data
- Social Media and the customer
- What Corporate America Can’t Build
- Life and health break-out sessions
- Breakout Sessions: Property and Casualty (P & C)
- Exchange evening event: Dinner at Knibbe Ranch
- Conference Pictures
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Insurance Consumer Insurance Exchange © 2023
P.O. Box 892, New Hyde Park, NY 11040, Phone: 847.991.8454
Website by Marcy Design
Insurance Consumer Insurance Exchange © 2023
P.O. Box 892, New Hyde Park, NY 11040, Phone: 847.991.8454
Website by Marcy Design