President’s welcome

ICAE president Mike Hammond (Fireman’s Fund) welcomes attendees to the San Antonio Exchange.
ICAE president Mike Hammond (Fireman’s Fund) welcomes attendees to the San Antonio Exchange.

As has become the tradition, ICAE president, Mike Hammond, opened the 2012 Exchange by welcoming all attendees. He noted that with more than 20 regulators interacting with industry attendees from across the nation and Canada, the San Antonio Exchange had the potential to be one of the best ever.

As the days unfolded, it turns out he was absolutely correct.  The days were filled with knowledge transfers, networking opportunities, shared insights and best practices as all attending focused on Remembering the Customer in San Antonio.

Take a look at what was exchanged…


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